Terms of Service& Conditions
Please read these terms and conditions carefully before using our services. By using Khalifa Auto's services, you agree to be bound by these terms.
These Terms and Conditions ("Terms") govern your use of Khalifa Auto's website, services, and any transactions you enter into with us. By accessing our website, using our services, or purchasing a vehicle from us, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.
For the purposes of these Terms, the following definitions apply:
"Company" or "We"
Refers to Khalifa Auto, its officers, directors, employees, and agents.
"Customer" or "You"
Refers to any individual or entity using our services or purchasing vehicles from us.
"Services"
Includes vehicle sales, financing, service, and all related activities provided by Khalifa Auto.
"Vehicle"
Any automobile, truck, SUV, or other motor vehicle sold or serviced by Khalifa Auto.
"Website"
Refers to khalifaauto.com and all associated web pages and digital platforms.
"Agreement"
These Terms and Conditions and any additional agreements entered into between the parties.
Vehicle Condition and Description
- All vehicles are sold "as is" unless otherwise specified in writing
- Vehicle descriptions and specifications are provided in good faith but may contain errors
- Customers are encouraged to inspect vehicles thoroughly before purchase
- Test drives are available by appointment and subject to availability
- Vehicle history reports are provided when available but may not be complete
Pricing and Payment
- All prices are subject to change without notice
- Prices do not include taxes, registration fees, or other government charges
- Payment methods accepted include cash, certified check, and approved financing
- Financing is subject to credit approval and lender terms
- Down payments and trade-in values are subject to verification
Title and Registration
- Title transfer is the responsibility of the customer
- We will assist with title transfer process but cannot guarantee timelines
- Registration fees and taxes are the customer's responsibility
- Temporary tags may be provided for a limited period
- Customers must maintain valid insurance coverage
Credit Application and Approval
- All financing is subject to credit approval by third-party lenders
- Credit applications require accurate and complete information
- We may verify income, employment, and other financial information
- Approval is not guaranteed and depends on lender criteria
- Interest rates and terms are determined by the lender, not Khalifa Auto
Loan Terms and Conditions
- Loan terms are subject to lender approval and policies
- Monthly payments must be made on time to avoid late fees
- Default on loan payments may result in vehicle repossession
- Early payoff penalties may apply depending on lender terms
- Insurance requirements must be maintained throughout loan term
Trade-In Vehicles
- Trade-in values are subject to inspection and verification
- Outstanding loans on trade-in vehicles must be satisfied
- Trade-in vehicles must have clear title or proper lien release
- We reserve the right to refuse trade-in vehicles
- Trade-in values may change based on market conditions
Vehicle Warranties
- Warranty coverage varies by vehicle and is detailed in purchase agreement
- Certified pre-owned vehicles include extended manufacturer warranties
- Warranty repairs must be performed by authorized service centers
- Warranty claims are subject to inspection and approval
- Normal wear and tear items are not covered under warranty
Service and Maintenance
- Service appointments are subject to availability
- Service estimates are provided but final costs may vary
- We use genuine parts when available and appropriate
- Service work is performed by certified technicians
- Warranty on service work is limited to parts and labor
3-Day Return Policy
- Vehicles may be returned within 3 days of purchase
- Vehicle must be returned in same condition as sold
- Maximum 300 miles may be added to odometer
- Return is subject to inspection and approval
- Financing fees and taxes are non-refundable
Return Conditions
- Vehicle must not have been damaged or modified
- All original documents and accessories must be returned
- Customer is responsible for any damage beyond normal wear
- Return processing may take 5-10 business days
- Refunds will be issued in same form as original payment
To the maximum extent permitted by law, Khalifa Auto's liability is limited as follows:
- Our total liability shall not exceed the purchase price of the vehicle
- We are not liable for consequential, indirect, or punitive damages
- We disclaim liability for third-party actions or products
- Force majeure events relieve us of performance obligations
- Some jurisdictions may not allow limitation of liability
Required Actions
- Provide accurate information in all applications
- Maintain valid insurance coverage
- Make timely payments on financing
- Follow recommended maintenance schedules
- Comply with all applicable laws and regulations
Prohibited Actions
- Misrepresenting information or identity
- Using vehicles for illegal purposes
- Modifying vehicles in ways that void warranties
- Failing to maintain required insurance
- Reselling vehicles without proper disclosure
Governing Law
These Terms are governed by the laws of the State of [State], without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be resolved in the courts of [County], [State].
Dispute Resolution Process
- Contact our customer service department to attempt resolution
- If unresolved, disputes may be submitted to binding arbitration
- Arbitration will be conducted by a neutral third party
- Each party is responsible for their own legal fees
- Class action lawsuits are waived to the extent permitted by law
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our services, you consent to our collection and use of your information as described in our Privacy Policy. We may share your information with third parties as necessary to provide our services and as permitted by law.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.
We will notify customers of material changes by email or through prominent notices on our website. It is your responsibility to review these Terms periodically for updates.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be replaced with a valid provision that most closely reflects the original intent.
If you have any questions about these Terms and Conditions, please contact us:
SETAGAYA-KU, TOKYO JAPAN
Phone: +9715083633902
Email: legal@khalifaauto.com
Saturday: 9:00 AM - 6:00 PM
Sunday: 11:00 AM - 5:00 PM